About US
Real Estate and Technology Experts to Help You Achieve Your Goals
Who We Are
Pillario Property Management is committed to delivering a delightful experience for both our residents as well as our investors. We strive to maximize our investor’s profits while not compromising on our resident’s experience. We believe it is difficult to balance these seemingly competing agendas, but armed with the right tools, mentality and experience, we know it can be done.
Our Field Operations Team are our “Boots on the Ground” managing the performance of your property. Whether it is with resident selection, property inspections, work order completion or documentation, our team is building relationships and solving problems every day, all to accomplish our company mission statement: “Helping to create the safety and security of “Home” for our residents while stewarding and optimizing the hard work of our investors.” This is why residents and investors alike choose Pillario Property Management for their rental property management.
In the end, we have gotten to where we are today because we’ve focused on relationships and part of that relationship is showing transparency so we can earn your trust. It doesn’t matter if you're an owner or a renter, we understand that people come first. You can rest assured that we are a great company to work with… and we’re just real people just like you.
What We Do
We specialize in the management of single-family homes and have grown to managing over 500+ living spaces. We would appreciate the opportunity to serve you.
INGRID BUQUER
Director of Operations
Ingrid, a licensed Real Estate Broker with a degree in Business Management, began her career in property management in 2004. She brings over 15 years of experience to Pillario Property Management, where she specializes in management, accounting, turnover project management and maintenance coordination. In her free time, Ingrid enjoys traveling and spending as much time as possible with her family and friends.
Megan Schmiemann
Asset Manager
Megan is originally from Fort Wayne, IN and moved to the Indianapolis area in 2013 with her husband. Her career in property management began at a young age, starting as a lifeguard at an apartment complex pool, when she was still in high school. She has been moving up in the industry ever since. Pillario Property Management is the beginning of her career in single family homes. In her free time Megan enjoys spending time with her husband and her son. They enjoy being outdoors, swimming and laughing as much as they can.
Nathan White
Asset Manager
Nathan is an Indiana native, born and raised in Hamilton County. He moved to Colorado in 2014 with some close friends and began his career in property management there, working in Self Storage. He returned to Indiana in 2019 to be closer to his family. With 15+ years in the customer service industry, Nathan is well-versed in people-focused environments. In his free time, he enjoys hiking, camping, traveling, and discovering new houseplants to add to his ever-growing collection. Nathan also enjoys spending his time volunteering at the local animal shelters as he has a passion for animals. He lives in southern Indy with his Yorkie-poo, Riley
AMARI BUTLER
LEASING SPECIALIST
Originally from the south suburbs of Chicago, IL, I was raised all over the northwest region of Indiana. At 18 years old, I joined the Army National Guard, where I served honorably for 6 years. My time in the military has instilled in me the core values of Integrity, Strength, Honor, Duty, Respect, and Personal Courage, which has helped me climb the ladder within the multi-family housing industry since 2017. In my spare time, I enjoy a variety of hobbies such as dancing, cooking, and DIY art projects. Additionally, I am a devoted mother to my lovely daughter and cat known as Mr. Kitty. I'm thrilled to apply my expertise and experience to the team and provide a satisfactory customer service experience for everyone looking for a new home.
Kenneisha Rhodes
LEASING SPECIALIST
Born on the west side of Chicago. At the age of 13, my parents moved us to the east side of Indianapolis where she attended Warren Township schools all the way through High school. She graduated from Warren Central in 2007 then went to The Chefs Academy and also got her CNA certification!!! In 2023 she decided to go to real estate school, completed the course, and is now studying to pass the state licensing exam. She spends her time outside of work with her children making great family memories. She is excited to start her real estate career here at Pillario.
Amber conley
Asset Manager - Richmond, IN
Is a small business owner and single parent of 2 kids. She has worked in property management for 20 years and has a few rental properties of her own. She enjoys boating and spending free time at Brookville Lake during the summer! She recently purchased and updated a 1920s original log cabin in the middle of nowhere and sometimes works there from my laptop, while fishing off the front porch!
KAT FLESHER
ASSET MANAGER
Kat moved to Indiana from California in 2007. She has been in Property Management for roughly 10 years where she dabbled in all aspects including maintenance, collections, and tenant relations, but took a 4 year break to explore the field of ABA Therapy. Currently attending school to complete her BA in Psychology. She is a mom of 2 grown children. In her free time, she likes to do anything outdoors, camping, fishing, and hiking...but also enjoys reading and drawing. Fur-mom of a rescued Happy House Hippo as well as 2 Grumpy Cats. She has never met a plant she didn't like.
Trisha Pence
Asset Manager - Richmond, IN
She is a mother of two amazing kids, 3 dogs, and two cats. She has one year of property management. She enjoys horseback riding, fishing, hiking, boating, reading, and anything outdoors. Life is too short not to enjoy it so go out there and enjoy it.
CORE VALUES
Radical Responsibility. We are autonomous. We have an attitude of “I am in control of my results.” We OWN our KPIs. We do not place blame. If we mess up, we accept it and go the extra mile to make amends. We do not limit our minds: It is always a matter of ‘how,’ there is no ‘if.’ We do not make excuses!
Teamwork. We have positive attitudes. We are always willing to assist others on the team, even if the task doesn’t fall within our job description. We maintain a demeanor of service and graciousness, prioritizing the health and goals of Pillario, and we know when to ask for help. The goals of Pillario as a whole outweigh any one position’s individual mission.
Work Hard/Play Hard. We don’t fixate on the clock; the goal is to accomplish all of our daily tasks. We go the extra mile to ensure quality and completion. We all have the ability to manage our time and priorities. When long hours are required, we accept that and adamantly complete our tasks.
We take time for ourselves and our families with appreciation for the support and flexibility of Pillario. We know the value and the importance of being individuals - complex ecosystems that we are continuously working to develop, both personally and professionally, and we know that Pillario desires to support this development. We honor the priorities that are more important than work, such as health and family. We support a team culture and are enthusiastic about “non-work” events.
Impact Focus. We show integrity in the work we do. People over Projects. This means that we focus on supporting our personnel, we listen intricately, and we are willing to sacrifice our own energy, time, and resources for the betterment of individuals and communities. We believe in good, hard work thus we uphold a standard that ensures a quality home and living environment. We understand the impact of managing people’s homes and we work to do this in the most honorable way.
Open-Communication. We know it’s critical to have healthy transparency, so we expect, and we welcome open communication. This is an inclusive approach where all parties (supervisors, team members, owners, vendors) are encouraged to provide clear communication, thorough expectations, and concise feedback. This is both tactical and emotional: Clear is kind; Clear and concise communication is the ‘backbone’ of our organization.
Find out how we can help you!
Our House, Your Home
